Dashlane
Dashlane Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Dashlane has 2.0 star rating based on 29 customer reviews. Consumers are mostly dissatisfied.
17% of users would likely recommend Dashlane to a friend or colleague.
- Rating Distribution
Pros: Convienent, Easy, Fake.
Cons: Impossible to contact, Never used it, No live customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Dashlane has 2.0 star rating based on 29 customer reviews. Consumers are mostly dissatisfied.
17% of users would likely recommend Dashlane to a friend or colleague.
- Rating Distribution
Pros: Convienent, Easy, Fake.
Cons: Impossible to contact, Never used it, No live customer service.Recent recommendations regarding this business are as follows: "Forget this group", "don't do business with this company", "Find some other way to protect your privacy and passwords.", "Good for storing and using sign - in info. Not so good in customer support.", "Do not use machine it’s malfunctioning".
Consumers are not pleased with Customer service and Website. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Dashlane Reviews
"Cancel subscription immediately."
Impossible to easily contact. I wanted to cancel this last month, but I haven't been able to do it. Thank you. User's recommendation: don't do business with...
"Horrible service no phone number chat doesn't even show my account number"
Chat does not show account and no phone number No service Password never changed cant log in horrible service User's recommendation: Forget this group
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
PIN doesn't work
My second attempt with my PIN failed, so I can't log in. I am 80 years old, and my finger shakes; that was the problem, not that I don't know my PIN number. How can I fix this?
Preferred solution: A new PIN number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe machine took my money, but gave me no service
Your machine took my money yet didnt give me my soda and cause me four dollars and something sent and no drink
Preferred solution: Full refund
User's recommendation: Do not use machine it’s malfunctioning
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible service no phone number chat doesn't even show my account number
Chat does not show account and no phone number No service Password never changed cant log in horrible service
- Stores passwords
- No phone access
Preferred solution: service
User's recommendation: Forget this group
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel subscription immediately.
Impossible to easily contact. I wanted to cancel this last month, but I haven't been able to do it. Thank you.
User's recommendation: don't do business with this company
Help with my account
Why is there no way to speak to a person?
This is very frustrating to not be able to get help from a company of your size.
Preferred solution: Help with my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYour company is taking advantage of none customer
...
I don't like being taken advantage of being lied to. No customer service.
Can't talk to the customer, a person and and lifetime. You're feeding into situations where you should not be in at back in my phone information.
Stealing or using data illegally.,.,... .
.
...
- Fake
- Lies
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer1. Cannot sign in and 2) need to know were my account stands
I have been using Dashlane for years, but now I can't sign in. I also want to know where my account stands: did I pay? Do I have Dashlane on my phone, iPad, and desktop?
Preferred solution: Used it for years. Now I.can't sign in. Also can't get any info on my account - whether I have paid. Telephone numbers provided for customer support are useless or out of date.
User's recommendation: Good for storing and using sign - in info. Not so good in customer support.
Dashlanehas not gotten any better. It is just like every other greedy company. It is trying make up its loses that accured during the pandemic. People are struggling to get back on their feet.
Product was good when it was first offered. Customer service and support was on point. It is not so now.
User's recommendation: Find some other way to protect your privacy and passwords.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to setup dash lane
No one my call to you just long beep. I need help to set up Dash Lane.
Its not working when Im following your directions.
Please call me back at 503-804-****. No one answers your phone just Long beep.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMjcutshall@***.com
I had work done on my computer, and I now do not have access to Dashlane on the computer. It tried to have me set up a new account (which I unfortunately did before I realized what was going on), and a screen about plug-ins keeps popping up every time I go on the internet.
Greenville, South Carolina
I want a refund!!!!!!
no notice of renewal. Billed without permission'.
No phone number to contact help. No response to emails!!! No help from the Chat site'
I want a refund.
I can't get ay response. After investigating I found out thecomapany has NO contact number
Greenville, South Carolina
Never was able to call. No number answers
They never answered email and have no phone number for customers
No customer support! I am very disappointed in them.
I can no longer recommend this company. I never received a notice that mysubscription was running out and did I want to renew
Resolved: I cancelled a long time ago and you just charge my CC
Company fixed the issue and I have been provided with apology. I talked to a young lady on the phone.
Of course, it was difficult to find the number as most software/service companies hide their direct phone numbers. Once we discussed she looked up my account and verified that I had cancelled it some time ago.
She apologized, issued a refund, and thanked me for calling in. A very nice "english speaking" young lady.
Star X 10
They charged me and I moved to Keeper a very long time ago.
They have lots of published customer service phone numbers on the web, but all of them go nowhere.
There is nothing else that I need to say, this minimum number of characters is just another mess.
This is wonderful. An app that makes you mad about being mad about an app.
User's recommendation: Don't. Keepersecurity is a much more robust
Ashburn, Virginia
CANCEL service
No response
They make it impossible to cancel
Voice mail always filled
Wrong telephone numbers linked to other companies
I just want to cancel
User's recommendation: Start a class action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerService lousy
Web page offered incorrect contact number. Unable to get assistance signing in.
Website of little use. Phone call useless.
User's recommendation: Use another provider
Don't buy
totally incompetent company. Tech Support is TERRIBLE and incompetent. I have been locked out for 20 days now.
User's recommendation: don't buy this junk.
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